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Module: Helpdesk Management
Entity: helpdesk.ticket.category
Description: Helpdesk Ticket Category
| Field | Description | Type | Relationship | Compute Method |
|---|---|---|---|---|
| active | Boolean | - | ||
| child_id | Child Categories | One-to-Many | helpdesk.ticket.category | |
| company_id | Company | Many-to-One | res.company | |
| complete_name | Char | - | _compute_complete_name | |
| name | Char | - | ||
| parent_id | Parent Category | Many-to-One | helpdesk.ticket.category | |
| parent_path | Char | - | ||
| sequence | Integer | - | ||
| show_in_portal | Boolean | - |