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Module: Helpdesk Management
Entity: helpdesk.ticket.stage
Description: Helpdesk Ticket Stage
| Field | Description | Type | Relationship | Compute Method |
|---|---|---|---|---|
| active | Boolean | - | ||
| close_from_portal | Boolean | - | ||
| closed | Boolean | - | ||
| company_id | Company | Many-to-One | res.company | |
| description | Html | - | ||
| fold | Folded in Kanban | Boolean | - | |
| mail_template_id | Email Template | Many-to-One | mail.template | |
| name | Stage Name | Char | - | |
| sequence | Integer | - | ||
| team_ids | Helpdesk Teams | Many-to-Many | helpdesk.ticket.team | |
| unattended | Boolean | - |