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Module: Helpdesk Project

Entity: project.project

Compute Method: _compute_ticket_count

Inputs Method Outputs
  • id 
HelpdeskTicket = self.env["helpdesk.ticket"]
domain = [("project_id", "in", self.ids)]
fields = ["project_id"]
groupby = ["project_id"]
counts = {
            pr["project_id"][0]: pr["project_id_count"]
            for pr in HelpdeskTicket.read_group(domain, fields, groupby)
        }
domain.append(("closed", "=", False))
counts_todo = {
            pr["project_id"][0]: pr["project_id_count"]
            for pr in HelpdeskTicket.read_group(domain, fields, groupby)
        }
for record in self:
            record.ticket_count = counts.get(record.id, 0)
            record.todo_ticket_count = counts_todo.get(record.id, 0)

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