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Module: Helpdesk Project

Entity: project.task

Compute Method: _compute_ticket_count

Inputs Method Outputs
  • id 
HelpdeskTicket = self.env["helpdesk.ticket"]
invname = "task_id"
domain = [(invname, "in", self.ids)]
fields = [invname]
groupby = [invname]
counts = {
            pr[invname][0]: pr[f"{invname}_count"]
            for pr in HelpdeskTicket.read_group(domain, fields, groupby)
        }
domain.append(("closed", "=", False))
counts_todo = {
            pr[invname][0]: pr[f"{invname}_count"]
            for pr in HelpdeskTicket.read_group(domain, fields, groupby)
        }
for record in self:
            record.ticket_count = counts.get(record.id, 0)
            record.todo_ticket_count = counts_todo.get(record.id, 0)

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