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Module: Helpdesk Ticket SLA
Entity: helpdesk.ticket
Field: sla_ids
| Name | sla_ids |
|---|---|
| Description | Applicable SLAs |
| Type | Many-to-Many |
| Relationship | helpdesk.sla |
| Compute Method Name | _compute_sla_ids |
Where Used?
| Name | Type |
|---|---|
| _compute_sla_fits | Method |
| _compute_sla_ids | Method |