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Module: Live Chat

Entity: im_livechat.channel

Description: Livechat Channel

Field Description Type Relationship Compute Method
are_you_inside Are you inside the matrix? Boolean - _are_you_inside
available_operator_ids Many-to-Many res.users _compute_available_operator_ids
block_assignment_during_call No Chats During Call Boolean -
button_background_color Char -
button_text Text of the Button Char -
button_text_color Char -
channel_ids Sessions One-to-Many discuss.channel
chatbot_script_count Number of Chatbot Integer - _compute_chatbot_script_count
default_message Welcome Message Char -
header_background_color Char -
max_sessions Maximum Sessions Integer -
max_sessions_mode Sessions per Operator Selection -
name Channel Name Char -
nbr_channel Number of conversation Integer - _compute_nbr_channel
ongoing_session_count Number of Ongoing Sessions Integer - _compute_ongoing_sessions_count
remaining_session_capacity Remaining Session Capacity Integer - _compute_remaining_session_capacity
review_link Review Link Char -
rule_ids Rules One-to-Many im_livechat.channel.rule
script_external Script (external) Html - _compute_script_external
title_color Char -
user_ids Agents Many-to-Many res.users
web_page Web Page Char - _compute_web_page_link