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Module: Live Chat

Entity: res.users

Compute Method: _compute_livechat_ongoing_session_count

Inputs Method Outputs
  • partner_id
  • partner_id.ids 
domain = [
            ("channel_id.livechat_end_dt", "=", False),
            ("member_id", "!=", False),
            ("partner_id", "in", self.partner_id.ids),
            ("channel_id.last_interest_dt", ">=", "-15M"),
        ]
if channel_id := self.env.context.get('im_livechat_channel_id'):
            domain.append(("session_livechat_channel_id", "=", channel_id))
count_by_partner = dict(
            self.env["im_livechat.channel.member.history"]._read_group(
                domain, ["partner_id"], ["__count"],
            ),
        )
for user in self:
            user.livechat_ongoing_session_count = count_by_partner.get(user.partner_id, 0)

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