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Module: Live Chat
Entity: chatbot.script.step
Description: Chatbot Script Step
| Field | Description | Type | Relationship | Compute Method |
|---|---|---|---|---|
| answer_ids | Answers | One-to-Many | chatbot.script.answer | |
| chatbot_script_id | Chatbot | Many-to-One | chatbot.script | |
| is_forward_operator_child | Boolean | - | _compute_is_forward_operator_child | |
| message | Message | Html | - | |
| name | Name | Char | - | _compute_name |
| operator_expertise_ids | Operator Expertise | Many-to-Many | im_livechat.expertise | |
| sequence | Sequence | Integer | - | |
| step_type | Selection | - | ||
| triggering_answer_ids | Only If | Many-to-Many | chatbot.script.answer | _compute_triggering_answer_ids |