|
channel_type
|
|
Selection |
-
|
|
|
chatbot_current_step_id
|
Chatbot Current Step |
Many-to-One |
chatbot.script.step
|
|
|
chatbot_message_ids
|
Chatbot Messages |
One-to-Many |
chatbot.message
|
|
|
country_id
|
Country |
Many-to-One |
res.country
|
|
|
duration
|
Duration |
Float |
-
|
_compute_duration
|
|
livechat_agent_history_ids
|
Agents (History) |
One-to-Many |
im_livechat.channel.member.history
|
_compute_livechat_agent_history_ids
|
|
livechat_agent_partner_ids
|
Agents |
Many-to-Many |
res.partner
|
_compute_livechat_agent_partner_ids
|
|
livechat_agent_providing_help_history
|
Help Provided (Agent) |
Many-to-One |
im_livechat.channel.member.history
|
_compute_livechat_agent_providing_help_history
|
|
livechat_agent_requesting_help_history
|
Help Requested (Agent) |
Many-to-One |
im_livechat.channel.member.history
|
_compute_livechat_agent_requesting_help_history
|
|
livechat_bot_history_ids
|
Bots (History) |
One-to-Many |
im_livechat.channel.member.history
|
_compute_livechat_bot_history_ids
|
|
livechat_bot_partner_ids
|
Bots |
Many-to-Many |
res.partner
|
_compute_livechat_bot_partner_ids
|
|
livechat_channel_id
|
Channel |
Many-to-One |
im_livechat.channel
|
|
|
livechat_channel_member_history_ids
|
|
One-to-Many |
im_livechat.channel.member.history
|
|
|
livechat_customer_guest_ids
|
Customers (Guests) |
Many-to-Many |
mail.guest
|
_compute_livechat_customer_guest_ids
|
|
livechat_customer_history_ids
|
Customers (History) |
One-to-Many |
im_livechat.channel.member.history
|
_compute_livechat_customer_history_ids
|
|
livechat_customer_partner_ids
|
Customers (Partners) |
Many-to-Many |
res.partner
|
_compute_livechat_customer_partner_ids
|
|
livechat_end_dt
|
Session end date |
Datetime |
-
|
|
|
livechat_expertise_ids
|
im_livechat_expertise_id |
Many-to-Many |
im_livechat.expertise
|
|
|
livechat_failure
|
Live Chat Session Failure |
Selection |
-
|
|
|
livechat_is_escalated
|
Is session escalated |
Boolean |
-
|
_compute_livechat_is_escalated
|
|
livechat_lang_id
|
Language |
Many-to-One |
res.lang
|
|
|
livechat_looking_for_help_since_dt
|
Requested At |
Datetime |
-
|
_compute_livechat_looking_for_help_since_dt
|
|
livechat_matches_self_expertise
|
|
Boolean |
-
|
_compute_livechat_matches_self_expertise
|
|
livechat_matches_self_lang
|
|
Boolean |
-
|
_compute_livechat_matches_self_lang
|
|
livechat_note
|
Live Chat Note |
Html |
-
|
|
|
livechat_outcome
|
|
Selection |
-
|
_compute_livechat_outcome
|
|
livechat_rating
|
Livechat Rating Text |
Selection |
-
|
|
|
livechat_rating_percentage
|
Rating (%) |
Float |
-
|
_compute_livechat_rating_percentage
|
|
livechat_start_hour
|
Session Start Hour |
Float |
-
|
_compute_livechat_start_hour
|
|
livechat_status
|
|
Selection |
-
|
_compute_livechat_status
|
|
livechat_week_day
|
Day of the Week |
Selection |
-
|
_compute_livechat_week_day
|
