|
are_you_inside
|
Are you inside the matrix? |
Boolean |
-
|
_are_you_inside
|
|
available_operator_ids
|
|
Many-to-Many |
res.users
|
_compute_available_operator_ids
|
|
available_operator_ids_count
|
Agents Connected |
Integer |
-
|
_compute_available_operator_ids
|
|
block_assignment_during_call
|
No Chats During Call |
Boolean |
-
|
|
|
button_background_color
|
|
Char |
-
|
|
|
button_text
|
Text of the Button |
Char |
-
|
|
|
button_text_color
|
|
Char |
-
|
|
|
channel_ids
|
Sessions |
One-to-Many |
discuss.channel
|
|
|
chatbot_script_count
|
Number of Chatbot |
Integer |
-
|
_compute_chatbot_script_count
|
|
default_message
|
Welcome Message |
Char |
-
|
|
|
header_background_color
|
|
Char |
-
|
|
|
max_sessions
|
Maximum Sessions |
Integer |
-
|
|
|
max_sessions_mode
|
Sessions per Operator |
Selection |
-
|
|
|
name
|
Channel Name |
Char |
-
|
|
|
nbr_channel
|
Number of conversations in the past 30 days |
Integer |
-
|
_compute_nbr_channel
|
|
ongoing_session_count
|
Number of Ongoing Sessions |
Integer |
-
|
_compute_ongoing_sessions_count
|
|
rating_count
|
# Ratings |
Integer |
-
|
_compute_rating_percentage_satisfaction
|
|
rating_percentage_satisfaction
|
Rating Satisfaction |
Float |
-
|
_compute_rating_percentage_satisfaction
|
|
remaining_session_capacity
|
Remaining Session Capacity |
Integer |
-
|
_compute_remaining_session_capacity
|
|
review_link
|
Review Link |
Char |
-
|
|
|
rule_ids
|
Rules |
One-to-Many |
im_livechat.channel.rule
|
|
|
script_external
|
Script (external) |
Html |
-
|
_compute_script_external
|
|
script_external_text
|
Script (external) Text |
Char |
-
|
_compute_script_external
|
|
title_color
|
|
Char |
-
|
|
|
user_ids
|
Agents |
Many-to-Many |
res.users
|
|
|
web_page
|
Web Page |
Char |
-
|
_compute_web_page_link
|